Privacy Policy

1. Commitment to data protection

ElevPersona adopts privacy and security practices aligned with Brazil's General Data Protection Law (LGPD - Law No. 13.709/2018) and the European Union General Data Protection Regulation (GDPR - Regulation (EU) 2016/679).

We process personal data based on the principles of purpose, adequacy, necessity, transparency, security, prevention, and non-discrimination.

2. Data we process

• Registration data: name, email, and preferred language.
• Platform usage data: interactions, preferences, and usage metrics.
• Technical data: access logs, device, IP, and logs for security and fraud prevention.

3. Purposes and legal bases

• Provision of the contracted service and execution of the created account.
• Continuous improvement of user experience and platform performance.
• Compliance with legal, regulatory, and security obligations.
• Protection of the platform against abuse, misuse, unauthorized access, and exploitation attempts.

4. Terms of Acceptance and platform protection

By creating an account and using ElevPersona, the user acknowledges and agrees to the following terms:

• Use the platform lawfully, ethically, and in compliance with applicable laws.
• Do not perform reverse engineering, unauthorized automated scraping, mass data extraction, intrusion attempts, or any conduct that compromises solution integrity.
• Do not improperly share credentials and maintain account confidentiality.
• Respect copyrights, intellectual property, and third-party rights over generated, adapted, or published content.
• Acknowledge that ElevPersona may suspend or terminate accounts in cases of security violations, abuse, or breach of these terms.

5. Data subject rights

You may request confirmation of processing, access, correction, anonymization, portability, deletion of data, consent withdrawal, and information on sharing, according to LGPD and GDPR, subject to legal limits.

6. Retention, security, and contact

Data is stored for the period necessary to fulfill the purposes described here, legal obligations, and legal defense. We adopt technical and administrative measures to protect against unauthorized access and incidents.

Questions, requests, or rights exercises can be directed to the official support channel indicated in the platform's contacts.